Thank God for Rossmar & Graham. No one has ever come close to managing our community like Rossmar. As President for the last four years and witnessing three other management companies run our community, there is no comparison.
J. Edwards
HOA Board President
Rossmar & Graham is awesome! The community looks great, issues are addressed promptly, and training and updates are frequent and timely. Rossmar brings a considerable amount of knowledge, experience, resources and expertise with them. With Rossmar & Graham, your manager does not stand alone...you really are hiring the resources of an entire company.
M. Rees
HOA Board President
The property management services of Rossmar & Graham provide the foundational support that all homeowner associations and volunteer Boards of Directors need to maintain a healthy, functioning community. The key to our community's successful relationship with Rossmar & Graham has been clear and concise communication with strong leadership direction on the part of both parties.
S. Edgar
HOA Board President
We have been very pleased with Rossmar & Graham and their management team managing our Association. They strive to keep on top of things and provide accurate documentation for us to make informed decisions. I speak for myself and our Board when I recommend Rossmar & Graham to help manage your Association...they will do a great job!
K. Crosse
HOA Board President
Rossmar & Graham has been our property management company since 1993! As the former Treasurer and current Board President, I look forward to our continuing relationship which has been built on mutual trust, confidence and respect. I most sincerely endorse and highly recommend Rossmar & Graham to any organization in need of such services.
K. Parker
HOA Board President and Former Treasurer
Let me say how very pleased we have been with the entire crew of Rossmar & Graham over the last several years. The level of professionalism you all have shown has been superior to anything previously experienced in this community and it is much appreciated. All too often people are quick to criticize and slow to praise. Hats off to everyone at Rossmar & Graham who have so diligently kept us on track and pointed us in the right direction.
L. Thompson
HOA Board President
We've been with Rossmar & Graham since the Association transitioned from the developer. We are extremely happy with their follow-up, attention to detail, and the quality of their financial reporting.
M. Walsh
HOA Board President
Rossmar & Graham has always been just a phone call away. There have been many times I have called for different reasons or issues, and they have always come through immediately. They have never let us down in the eleven years I have served on the Board as President or Vice President. It is wonderful to know that we have a management firm we can rely on and a staff that cares.
M. Xander
HOA Board President
Our community has had an excellent relationship with Rossmar & Graham for over twenty-five years. They provide outstanding service with a high level of expertise and dependability. Problems and situations are always handled appropriately and thoughtfully. I highly recommend Rossmar & Graham to any association looking for a first rate management company.
P. Kotas
HOA Board President
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Green Initiatives
At Rossmar & Graham, we are always looking for ways we can make life better for the residents living in the communities we serve. In addition to providing hassle-free community management services, we're committed to adopting more sustainable management practices in an effort to help our residents lead healthier, more environmentally friendly lifestyles. What's good for the environment is also good for our residents.
This commitment to fostering sustainable communities has led to the creation of our Green & Sustainability Council, a national task force formed by our parent company, FirstService Residential Management, which is charged with the mandate of helping our residents and employees achieve a better quality of life through sustainable practices.
The better informed we are, the better we can help our communities to become more sustainable, which is why we've adopted an education-based, multi-tiered strategy.
First, we are educating our employees and following the U.S. Green Building Council's (USGBC) Leadership in Energy and Environmental Design (LEED) standard to guide our learning. We currently have one LEED Green Associate at Rossmar & Graham: Arianne Ahlvin, Director of Business Development. Arianne is a highly motivated, enthusiastic individual who has stepped up to become a knowledge leader within our organization and who is committed to finding cost effective solutions for everyday administrative and managerial functions. Classes and webinars are available on our national training system, the FSR School of Professional Development, to facilitate ongoing learning.
Second, we are using this knowledge to implement best practices within our organization in order to lessen our impact on the environment. We have committed to implementing 10 key initiatives that we call the "Fast 5 and Big 5."
The Fast 5 are simple, sensible and straightforward: Establishing a green team to coordinate and roll-out initiatives; ensuring as much as possible that our printing and copying is double-sided; no longer purchasing bottled water or polystyrene cups; implementing electronic recycling programs for our offices; and implementing a monitoring mechanism so we can track our progress.
The Big 5 are bigger projects with big impacts: Developing comprehensive conservation policies and strategies with respect to energy and water use; creating recycling programs; rolling out a green cleaning policy and best practice guide; and developing sustainable purchasing and renovation policies.
Finally, we are partnering with our HOA communities to reduce costs while doing the right thing. All our programs consider the triple bottom line economic, social and environmental impacts. We are continuing to learn through this process to develop long-term sustainability plans for our communities. We are committed to applying our knowledge to what we do best - providing professional management services that contribute to healthier, more sustainable lifestyles for our residents.
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