Thank God for Rossmar & Graham. No one has ever come close to managing our community like Rossmar. As President for the last four years and witnessing three other management companies run our community, there is no comparison.
J. Edwards
HOA Board President
Rossmar & Graham is awesome! The community looks great, issues are addressed promptly, and training and updates are frequent and timely. Rossmar brings a considerable amount of knowledge, experience, resources and expertise with them. With Rossmar & Graham, your manager does not stand alone...you really are hiring the resources of an entire company.
M. Rees
HOA Board President
The property management services of Rossmar & Graham provide the foundational support that all homeowner associations and volunteer Boards of Directors need to maintain a healthy, functioning community. The key to our community's successful relationship with Rossmar & Graham has been clear and concise communication with strong leadership direction on the part of both parties.
S. Edgar
HOA Board President
We have been very pleased with Rossmar & Graham and their management team managing our Association. They strive to keep on top of things and provide accurate documentation for us to make informed decisions. I speak for myself and our Board when I recommend Rossmar & Graham to help manage your Association...they will do a great job!
K. Crosse
HOA Board President
Rossmar & Graham has been our property management company since 1993! As the former Treasurer and current Board President, I look forward to our continuing relationship which has been built on mutual trust, confidence and respect. I most sincerely endorse and highly recommend Rossmar & Graham to any organization in need of such services.
K. Parker
HOA Board President and Former Treasurer
Let me say how very pleased we have been with the entire crew of Rossmar & Graham over the last several years. The level of professionalism you all have shown has been superior to anything previously experienced in this community and it is much appreciated. All too often people are quick to criticize and slow to praise. Hats off to everyone at Rossmar & Graham who have so diligently kept us on track and pointed us in the right direction.
L. Thompson
HOA Board President
We've been with Rossmar & Graham since the Association transitioned from the developer. We are extremely happy with their follow-up, attention to detail, and the quality of their financial reporting.
M. Walsh
HOA Board President
Rossmar & Graham has always been just a phone call away. There have been many times I have called for different reasons or issues, and they have always come through immediately. They have never let us down in the eleven years I have served on the Board as President or Vice President. It is wonderful to know that we have a management firm we can rely on and a staff that cares.
M. Xander
HOA Board President
Our community has had an excellent relationship with Rossmar & Graham for over twenty-five years. They provide outstanding service with a high level of expertise and dependability. Problems and situations are always handled appropriately and thoughtfully. I highly recommend Rossmar & Graham to any association looking for a first rate management company.
P. Kotas
HOA Board President
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RossmarConnect
In 2005, we introduced our proprietary homeowner association management software, RossmarConnect™, an innovative, web-based tool that allows Board members and homeowners 24/7/365 access to their records. Board members have full access, which allows them to perform their duties as a Board member at a time that is convenient for them.
Rossmar & Graham-managed communities enjoy the benefits of our forward-thinking approach to technology. RossmarConnect's features include:
Resident Alert - With one phone call, the community manager can alert the entire community, or a specific quadrant of the community, of an emergency situation or important information. Perhaps the community association wants to notify homeowners of a Board meeting, or remind them to send in their ballots for an upcoming election, or tell them the water is being turned off by the city...the list of applications is endless!
Mass Communication Email - With one email, the community manager can send a message to the entire community, or a specific quadrant of the community, alerting them to important information which may affect them. They can also include attachments which can help save the community valuable association dollars.
ConnectMobile (Violation/Work Order/Architectural) - Using an iPhone, violation letters and work orders are created when our community association managers tour the community... at the time the violation and/or issue is noted! The violation letter/work order includes an embedded color photo and is tracked and archived through a simple web control panel so that the Board and association manager can view the status of every violation (including comments when residents call to inquire) and/or work order. In addition, our community managers can check the status of architectural requests during their tours.
Interactive Community Website - Using a PIN, residents can manage their preferences, account balance and download valuable community association documents at anytime. The website also offers several tools, including a simple, non-technical updating tool to post news, Board minutes, a community calendar, capital projects, etc.
To view a sample community website, go to www.rossmarconnect.com/simplikatehomes and enter User Name: jsmith@jsmith.com and then enter PIN: 1234.
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